Email at: sales@corset-story.com Tel: 0855 829 9864

Terms & Conditions

Important information and Conditions

Waist training is the process of permanently altering your figure by wearing heavy laced corsets for long periods of time (months). Although these garments may be suitable for waist training please be aware that there can be serious risks. Do not wear tight laced corsets when pregnant, it is very harmfull to your baby. Waist training is not suitable for teenagers or adults who are still developing. We advise tightening these garments only on a rare occasion as over use can be very harmfull to your body. If you have been waist trainging and notice a difference in your health, please consult a doctor.

Keep garments out of the reach of children, although these corsets are manufactured to a very high standard theyt are made from small components which over time may come loose. The faux crystals are glue on, lacing can be removed and eyelets may come loose. These all pose a chocking hazard for children, some of the materials that the corsets are made from are extreemly flammable, do not smoke in the corset. Satin polyester can be an irratant, for people with sensitive skin we strongly recommend you purchase a garment with a cotton lining. If you notice any form of rash or change in skin colour then please remove the garment straight away and consult a doctor. In the unlikely event of legal disputes agaist our business u.k law prevails.

Out of stock items:

In the unlikely event that any items are out of stock on your order, either a replacement item will be posted out or your order will be refunded a.s.a.p. All items that are replaced will arrive with a free returns label so that there is no additional cost for the customer to send the item back to us. If the replacement/s are not suitable then please contact us a.s.a.p so that we can resolve any issue that you may have.

Payment:

Paypal, Mastercard, VISA and all acepted through our 100% secure checkout

Terms of sale:

Returns Policy

Corset Story aim to make your shopping experience perfect in every way. However, we know sometimes you may need to return products.

This policy sets out when you can return products, and how to do so.

 If you Change your mind

If you change your mind, we offer a refund or exchange on all products providing you have successfully submitted a returns request on the Corset Story website within 14 days of you receiving your order.

 If your product arrives damaged or is faulty

 

If any of our products arrive damaged or are faulty, please contact customer services on sales@corsets-uk.com

 Returns Charges

If you are returning a faulty item we will cover the cost of your returns postage. If you wish to return items for any other reason the cost of returns shipping is your responsibility. We do have dedicated returns addresses in the following countries:

  • United Kingdom
  • United States
  • Australia
  • France
  • Germany
  • Spain 

Can I exchange my item purchased under a sales price for a different size?
Corset Story offers a 30 day exchange guarantee, however as some sales maybe size specific promotions, we cannot gurantee to offer an exchange for the item purchased due to limited stock and can therefore only offer a refund (as long as it is still within 14 days upon receiving the item) in some cases.

Getting your Refund

When we process your refund you will receive funds as follows:

  • If you made the payment by card, we will refund you on the same payment card (Once the refund has been processed funds leave Corset Story’s account instantly, please allow 3-5 working days to receive your funds depending on the T&C’s of your bank)
  • If you made a payment through Paypal funds will be returned to your Paypal account

 If you are an international customer to the site you have purchased from and have placed your order in a foreign currency you may find the refund you receive is a slightly different value from the one debited from your card. This is due to currency fluctuation and is your responsibility.

 Your Statutory Rights

Nothing in our returns policy affects your statutory rights. If you wish to learn more about your legal rights as a consumer please visit the Directgov website. Please note Corset Story can take not responsibility for content on external sites outside of Corset Story Ltd ownership

Please note our 3 for 2 refunds policy

Any 3 for 2 order will always give you the cheapest item free.

          *If you have purchased on a 3 for 2 offer, the cheapest item cannot be returned for a refund

          *If you return two items from this offer, you will be refunded for the most expensive of the two items returned

          *Refunds for the whole offer will only be given if all three items are returned

 

Buy one and get one free!

Only the items in the category "Buy One Get One Free" refer to this offer.
If you order two items from the catergory, you get the cheaper one for free. (In the event that you order 4 items you will of course get the cheapest two for free, etc.)

Partial Return in case of "Buy One Get One Free!"
If you purchased 2 items under "Buy One Get One Free!" Offer and decide to return an item for a refund you will be billed for the item kept.

Please note that if you purchase 2 items under the "Buy One Get One Free" Offer  and decide to return one of the items for an exchange for a different product, that is not available for the offer, you will be billed for the full price of the item as well as the product you have kept.

In the event that you return an item you've purchased under  the "Buy One Get One Free" Offer for an exchange for a different product, which is available in the offer, the order will remain and you will be billed for the more expensive item of the two purchased products.

In case you return both items that you purchased from the "Buy One Get One Free" Offer for an exchange of two items also on offer, the order will remain and you will be billed only for the more expensive product of the two. 

Cancellation Instructions

Right to cancel 
You have the right to cancel this contract within 14 days without giving any reason. 
The cancellation period will expire after 14 days after the goods come into the consumer’s possession.
To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (e.g. e-mail). You may use 
the template below but it is not obligatory. ] 
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before 
the cancellation period has expired. 

Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the 
supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). 
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling 
by you. 
We will make the reimbursement without undue delay, and not later than-
(a) 14 days after the day we receive back from you any goods supplied, or 
(b) 14 days after the day you provide evidence that you have returned the goods, or 
(c) If there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract. 
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly 
agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement

Cancellation Template

To:
Corset Story is the trading name of Corset Story Ltd
Registered Office: Unit B, 20 Harriott Drive, Heathcote Industrial Estate, Warwick, CV34 6TJ, United Kingdom
 
I cancel my contract of sale of the following goods:

Ordered on:

Order number:

Received on:

Name:

Address:

Date:

 

Corset Story Ltd
Registered Office: Unit B, 20 Harriott Drive, Heathcote Industrial Estate, Warwick, CV34 6TJ, United Kingdom
Company registration 7322670, VAT No: GB 944943881, FR 09540072428, IE 9820589R, DE 283798189, AT 684889983, ES N8262524E, BE 0843407674, FI 26131586 , IT00159849991